Your Business Needs Productive Capacity—Not Just Another Person on Payroll.
Total Business Operations gives growing organizations a coordinated team to manage operations, technology, automation, marketing, and execution—without building every department internally.
One Unit. Multiple Capabilities. Coordinated Execution.
A traditional employee gives a company one person’s time, skill set, schedule, and availability. An Employee Unit gives the company coordinated productive capacity across a broader operating team.
More Than One Skill Set
One employee gives you one person’s strengths and limitations. One Employee Unit gives you access to multiple capabilities.
Built-in Continuity
One person’s vacation, illness, resignation, or overload should not bring an essential business function to a stop. Shared documentation and reassignment improve continuity.
Lower Operational Burden
Salary is only the beginning. Recruiting, training, benefits, equipment, supervision, leave, turnover, and knowledge loss can all increase the true cost of one hire.
The People, Processes, Platforms, and Protection Your Business Needs.
An Employee Unit provides access to the right combination of executive support, business operations, project coordination, customer experience, marketing, sales support, technology, cybersecurity, automation, AI implementation, documentation, and process improvement.
Business & Project Operations
We help organize and execute approved priorities.
- Project planning and task coordination
- Standard operating procedure development
- Vendor coordination and workflow documentation
Automation, AI & Systems
Optimize workflows and reduce manual tasks with reliable technology.
- Business process mapping and workflow automation
- CRM and communication automation
- Custom AI application development
Managed Technology & Cybersecurity
Maintain and protect the critical infrastructure your business relies on.
- Managed IT and helpdesk support
- Cybersecurity implementation and access management
- Business continuity planning
Marketing, Sales & Customer Growth
Consistent campaigns, follow-up, and experiences that drive growth.
- Campaign planning and social media operations
- CRM administration and sales follow-up
- Customer onboarding and retention campaigns
Each Employee Unit is configured around a defined set of priorities and service pillars. Capabilities are allocated based on business needs, available capacity, and the agreed operating plan.
Remote Efficiency. Onsite Capability. Coordinated Execution.
We act as a managed operating unit that helps move the business forward. Total Business Operations determines which professionals, systems, and resources should be applied based on the client’s approved priorities, workload, goals, risk profile, systems, customer journey, and operational requirements.
Remote-First Delivery
Total Business Operations uses a remote-first operating model to ensure speed and flexibility.
Coordinated Onsite Support
Onsite support can be coordinated when physical presence is required or creates a meaningful operational advantage.
Payroll-Aligned Billing
The annual Employee Unit service rate can be billed in harmony with the client’s existing payroll rhythm: Daily, weekly, biweekly, or monthly. Billing must occur at least monthly.
Flexible Capacity for Growing Organizations
Employee Units are configured around your organization’s priorities, workload, systems, and required level of support.
Engagements are available in part-time and full-time capacity models, with billing options designed to align with your organization’s existing operating rhythm.
Employee Unit engagements begin at $2,500 per month.
A Proven Path to Operational Clarity
We don't disrupt your daily business. We methodically transition you from chaos to control.
Discover & Prioritize
We begin by evaluating your business model, goals, team, systems, customer journey, and current bottlenecks. We identify urgent operational gaps, revenue leakage, and high-value automation opportunities.
Configure & Document
We define your included service pillars, priority workstreams, and communication structure. We then create or organize standard operating procedures, workflows, and escalation paths.
Execute & Optimize
The Employee Unit begins completing approved tasks, coordinating projects, and improving workflows. We continually adjust priorities, capacity allocation, and systems as your business evolves.
Built for Growing, Complex Organizations
Total Business Operations provides growing businesses and mission-driven organizations with coordinated access to the people, processes, platforms, technology, automation, marketing, administrative support, and operational expertise required to run and grow effectively.
This partnership is right for you if:
- The owner remains the approval point for nearly everything.
- Important work is delayed or forgotten.
- The company uses several disconnected vendors.
- The company lacks documented procedures.
- One hire will not cover all required functions.
- The company owns software it is not using effectively.
Schedule a Total Business Operations Assessment
Choose a convenient time to discuss your current operational bottlenecks. We'll outline how an Employee Unit can build the clarity and systems you need to scale.
Prefer email? Contact [email protected]
Build the Business Without Building Every Department.
Stop managing disconnected vendors. Put one coordinated operating team behind the business.